Support

Questions about a launch, your slip or rack, a rental, fuel, or a balance are answered fastest by your marina directly — they run the schedule and hold your account. Their phone number is on the home tab of the app.

If something in Dockhand is broken, slow, or confusing, tap the Support button inside the app — it sends us the details along with the screen you were on, which gets to an answer quicker.

You can also email support@dockhand.us. We reply within one business day.

For onboarding, billing, integrations (Stripe, QuickBooks), or adding staff to your console, email support@dockhand.us and include your marina name.

Open the app, go to the Account tab, and tap Delete account. This permanently removes your login, your marina membership, and any devices registered for notifications.

Your marina keeps its own records of past launches, rentals, and invoices — those are its business and accounting records. Contact your marina about anything tied to your slip, storage, or balance.